Services
Frequently Asked Questions
Why Do I Have Cockroaches in My Home or Business?
Cockroaches can appear for various reasons, not always related to a lack of cleanliness:
- Structural issues, such as unfinished drains or broken pipes.
- Accidental introduction when bringing in bags, boxes, or luggage from outside.
- Food scraps and water promote their development. Keeping spaces clean and organized significantly reduces the risk of infestation.
How Long Will It Take to Serve Me?
At GoldService, we strive to address your request as quickly as possible. Depending on workload, we may be able to assist on the same day or, at worst, the next day.
Do You Guarantee Problem Resolution?
We guarantee to provide a treatment tailored to the detected pest, using high-quality products and customized methods. However, success also depends on client cooperation by following recommendations such as:
- Maintaining cleanliness and order.
- Sealing gaps and cracks.
- Installing metal meshes at strategic points.
- Disposing of garbage daily and managing weeds in patios or gardens.
Do I Need to Do Anything Before the Treatment?
Yes, our technician will provide specific instructions, which may include:
- Before the treatment: Prepare the areas to be treated as directed.
- After the treatment: Follow the technician’s recommendations to maintain results, such as:
- Removing organic debris.
- Keeping the facilities in good condition.
- Controlling environmental conditions (temperature, humidity, ventilation).
Do I Need to Do Anything After the Treatment?
Yes, our technician will provide specific instructions, which may include:
- After the treatment: Follow the technician’s recommendations to maintain results, such as:
- Removing organic debris.
- Keeping the facilities in good condition.
- Controlling environmental conditions (temperature, humidity, ventilation).
How Long Does the Treatment Take?
The duration depends on several factors, such as the type of pest, the severity of the problem, and the area being treated. Generally, treatments take between 30 minutes and 1.5 hours.
Is It Necessary to Leave My Home During the Treatment?
It depends on the type of treatment applied:
- Aerial treatments: Require a safety period until the product dries completely, typically between 3 and 12 hours.
- Recommendations: During this time, no people or pets should be present. Before returning, it is essential to ventilate the treated areas thoroughly.
Do the Products Used Leave Stains?
No. We select products suitable for the specific characteristics of each space and material, always considering aesthetic care.
Is It Dangerous for Babies or Pets?
No. We prioritize safe methods, including physical measures or biological agents. Chemical products are used only when strictly necessary, and they are applied in strategic areas away from direct contact zones for humans and animals. The technician will inform you of any necessary precautions after the treatment.
Are the Products Harmful to Plants?
No. The products we use in areas with plants are designed to be safe. However, we recommend applying them at specific times of the day (early morning or evening) to avoid the risk of sunburn caused by direct sunlight.
